US NZ Logo

General Information

The Wynyard Crossing, Auckland City

The Wynyard Crossing, Auckland


Banks offering currency exchange facilities are located very near to the The Langham on Queen Street. Banking hours are generally 0900 until 1630, Monday to Friday.

The bank at Auckland International Airport is open extended hours for all arriving and departing flights. All major banks have Automatic Teller Machines (ATMs) throughout the terminal. Travelex is open Monday to Sunday, for all international flights. The BNZ is open for all banking needs except foreign currency.

All major credit cards are accepted and Automatic Teller Machines (ATMs) are readily available.

BusineSs hours

Business hours are generally from 0900-1700 weekdays.

General shopping hours are 1000-1800 weekdays and 1000-1600 weekends. Many stores operate late night shopping on Fridays until 2100.


Morning tea, lunch and afternoon tea will be provided for delegates in the Pre-function Foyer during the Forum. Delegates will be responsible for their own breakfast and dinner arrangements apart from the Official Dinner on Tuesday 30 June. All meat dishes served during catering breaks and at the social events during the Forum will be halal. Please advise any special dietary requirements when you complete your online registration.


The New Zealand dollar is the official currency. For a currency conversion guideline click here.


June/July is winter in New Zealand with daytime temperatures in Auckland averaging around 13°C - 15°C  (54°F – 59°F). Typically Auckland experiences a higher amount of rainfall at this time of year so ensure to pack a waterproof jacket and warm layers.

If travelling to other parts of New Zealand further south, please note that temperatures drop further. More weather information is available on


New Zealand’s mains electricity is 230/240 volts, 50 hertz. Most hotels and motels have 110 volt AC sockets for electric shavers. You will need an adaptor with a flat, angled two or three-point power plug to connect to the power supply.

Goods & Services Tax (GST)

Goods and services sold in New Zealand are subject to a 15% Goods and Services Tax (GST). Retail suppliers are required to show the GST inclusive price on goods and services, and must clearly state if the tax is not included in the advertised price. GST cannot be claimed back on purchases when leaving New Zealand. However, depending on the retailer, some goods can be purchased on a GST exclusive basis at the point of purchase, where it can be demonstrated that the items are leaving the country. The retailer is required to courier the items to the airport for you to collect on departure.


Delegates are strongly advised to secure appropriate travel and health insurance.


English is the common language of New Zealand. Māori, an official language of growing importance, is spoken mainly in the Māori community.


You will need an RJ45 type plug to be able to connect your laptop into a computer socket in New Zealand, and an adaptor with a flat, angled two or three-point power plug to connect to the power supply.

Mobile Phones

New Zealand has both analogue and GSM digital networks. Check with your phone company before leaving home about international mobile roam facilities available in New Zealand. There are three major networks providing this service - Telecom, Vodafone and 2Degrees with a good national coverage. Due to the local topography there may be some network failures in mountain or beach areas.

Medical Services

Delegates should arrange their own medical and dental insurance cover. Delegates may visit any hospital or health centre in Auckland should they need medical treatment or consultation.

General Safety

New Zealand is generally a very safe place to travel with a relatively low crime rate, few endemic diseases and a great healthcare system.

However, you should take the same care with your personal safety and your possessions as you would in any other country, or at home. Take copies of your important documents (like your passport and credit cards), and keep them separate from the originals. You should also keep a record of the description and serial number of valuable items (like digital cameras). And remember, in an emergency dial 111.

Smoking Policy

The New Zealand Government imposes a strict no smoking policy in venues, restaurants, bars and shopping centres in New Zealand.

Special Requirements

Every effort will be made to ensure that people with special needs are catered for. Should you require any specific assistance, please note this when registering to enable us to make your attendance at the Forum a pleasant and comfortable experience.


Taxis are available from the main entrance to The Langham Hotel. The taxi fare for a 5km ride in Auckland can cost approximately NZ$10 - $12.

Corporate Cabs
Phone: 09 377 0773
Online bookings:

Co-op Taxis
Phone: 09 300 3000
Online bookings:

Time Zone

New Zealand Standard Time is 12 hours ahead of Coordinated Universal Time (UTC).


The Langham provides a complimentary Shuttle Bus from the Hotel to Downtown Auckland and return from 0800-1915 Monday to Friday and from 1000-2015 at weekends. Bookings should be made through the Concierge Desk +64 9 300 2846 or For free bus, train and ferry information, please contact the MAXX Contact centre on +64 9 366 6400 or visit the MAXX website to use the online journey planner


WiFi will be available to all delegates, free of charge, in all Forum venues.

NZUS Council NZUS Council NZUS Council

© USNZ Partnership Forum 2015 | Forum is managed by The Conference Company

Designed & Developed by 72DPI